The Mysterious Pixie Company
Shipping & Returns
Shipping Policy
All orders placed through this website will be processed with the greatest care. Please allow up to 10 working days for your purchase to be delivered if you are in the UK. For international customers, please be aware that delivery may take longer.
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Please note that orders are not processed at the weekend or on UK Bank Holidays.
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Parcels will be sent through Royal Mail for UK and International customers. Our special gift boxes are carefully placed in padded bags for transit.
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Shipping Costs
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Royal Mail Special Delivery: £8.95
Royal Mail 1st Class Signed For: £4.85
Royal Mail 2nd Class Signed For: £4.20
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Royal Mail International Tracked & Signed
Europe: £12.10
World Zone 1: £16.60
World Zone 2: £18.80
World Zone 3: £20.85
Return & Exchange Policy
We hope you will love your purchase and silk scarves, but if it's not right for you, we understand. If so, please send your items back. As we are a start-up business, we need people to pay postage for their returns at present.
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Please send all packaging and the item(s) back in the post. We recommend that you use a recorded delivery to ensure that the items are received. We cannot refund items if your package does not arrive with us.
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The address for returns is: Nicola Ann Hudson Design - Returns, PO Box
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You have 14 days to send item(s) back to us after receiving your order.
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We will aim to process your refund within 7 working days of receiving your items.